GLOBAL PARKING SYSTEMS - HOUSTON

Valet Attendant- George Bush International Airport (IAH)

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.

MAIN RESPONSIBILITIES

Basic Function:  Drive, park and retrieve customer cars in a safe and courteous manner and assist customers in and out of their vehicle.  Valet Attendants play a crucial role in making sure all customers are given a professional, courteous and timely valet service.  

Responsibilities

Responsibilities include but are not limited to the following:

• Responsible for being at work every scheduled day, on time
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
• Inspect each vehicle before taking possession and mark tickets of findings
• Inform customers of valet rate
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, the Facility Manager and/or the Senior Manager
• Have a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
• Respond to customer questions in a prompt and courteous manner
• Observe all traffic laws and safe driving practices
• Assist Supervisors and Managers with additional duties, as assigned

MINIMUM QUALIFICATIONS 

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience Required: Less than High School education or one-month related experience, training or an equivalent combination of education and experience.  Prior valet driving experience preferred.

License Requirement: The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record.  Ability to drive a vehicle with a manual transmission (stick shift) a plus.

Availability to Work: 2:00 pm to 10:30 pm  If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. 

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Customer Service Skills:   Ability to effectively respond positively to customer problems or complaints.

Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. 

Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Other Attributes:  Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.  Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

Benefits Include: After 90 days full time employees become eligible for dental, medical, and vision insurance, paid holidays, sick time, and vacation.

THIS IS A NON-EXEMPT/HOURLY POSITION.  CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING IS REQUIRED.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.